PRIVACY POLICY

CrescendoInteractive.com ("website") is hosted by and is the property of Crescendo Interactive, Inc. ("Crescendo"). Use of this website, and the website's data collection practices, are subject to the terms of this Privacy Policy.

CONSUMER PRIVACY RIGHTS

This specific section of the Privacy Statement is adopted to comply with the applicable state privacy laws. Applicable state privacy laws include: the California Consumer Privacy Act, as amended by the California Privacy Rights Act; the Colorado Privacy Act; Connecticut's Act Concerning Data Privacy and Online Monitoring; and the Virginia Consumer Data Protection Act.

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information").

Categories of personal information collected, disclosed and sold by this website from consumers within the last twelve (12) months include the following:

Personal Information Collected
Category Examples Collected Disclosed Sold
A. Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, or other similar identifiers. Yes No No
B. Categories of Personal information A name, address, telephone number, credit card number, debit card number, or any other financial information. Yes Yes No
C. Categories of protected classifications under applicable state or federal law Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, disability (including physical or mental, HIV/AIDS, cancer and genetic characteristics), sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, military or veteran status, genetic information (including familial genetic information). No No No
D. Commercial information Crescendo products or services purchased, obtained, or considered. Yes No No
E. Biometric information Physiological, biological, or behavioral characteristics, including an individual's DNA (deoxyribonucleic acid) that can be used alone or in combination with other identifying data to establish the individual's identity. Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns and voice recordings from which an identifier template such as a faceprint, fingerprint (minutiae template) or voiceprint can be extracted and keystroke patterns or rhythms, gait patterns or rhythms, or other physical patterns, and sleep, health, or exercise that contain identifying information in the data. No No No
F. Internet or other similar electronic network activity information. Browsing history, information regarding a consumer's interaction with a website, or application. Yes No No
G. Geolocation data. Physical location. Yes No No
H. Sensory information. Audio, electronic, visual, thermal, olfactory, or similar information. No No No
I. Professional or employment-related information. Current or past job history. Yes No No
J. Non-public education information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99). Education records directly related to a student maintained by an educational agency or institution or by a party acting on behalf of the agency of institution. Education records include grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. No No No
K. Inferences drawn from other personal information. Inferences drawn from any of the above categories of information used to create a profile of an individual's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes. Yes No No
L. Sensitive Personal Information Social Security number, driver's license number, work authorization information, passport, etc. No No No

Personal information does not include:
  • Publicly available information
  • De-identified or aggregated consumer information.
  • Information excluded from the CCPA's scope, such as:
    • medical information covered by the California Confidentiality of Medical Information Act (CMIA) and other applicable state laws or protected health information collected by a covered entity or business associate governed by the privacy, security and breach notification rules in the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and or clinical trial data governed by the Health Information Technology for Economic and Clinical Health Act; and/or
    • personal information governed by certain industry specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA), the California Financial Information Privacy Act (FIPA), applicable state laws and the Driver's Privacy Protection Act of 1994.

Sources from which the personal information listed above is obtained:
  • Directly from website visitors. For example, from information provided through form submissions provided by the user to us related to the services provided on this website.
  • Indirectly from website visitors. For example, through information we collect through the course of providing services and content.
  • Directly and indirectly from activity on this website. For example, personal information is collected from submissions through this website through its Forms collected from voluntary submissions. This website also collects statistical information such as website usage details automatically. Statistical Information may be "device specific" (meaning it involves information about the hardware and operating system you are using); "location specific" (meaning it involves collecting and processing information specific to your location); "log specific" (meaning it involves information about your Internet Protocol (or IP) address and information about webpage visits such as dates, times, duration and referrals that initiated page visits); and "cookies" (which involve technologies to collect information when you visit the website).

Use and Disclosure of Personal Information

We may use or disclose the personal information collected for one or more of the following business purposes:
  • To fulfill or meet the reason for which the information is provided.
  • To provide you with information, products or services that you request from us submitted in any online form contained on this website. This includes information you submit through the "Contact Us" form or the form used to "Sign Up" for the website's related enewsletter. Typically, these forms ask for your First Name, Last Name and an Email Address and also provide a Comments section and will be viewable by Crescendo Staff. All Form Information submitted through the website will be viewable by and accessible to Crescendo staff. In order to ensure that any Form Information is directed to the appropriate person on our staff, such information may be forwarded by email to a member of our staff or others who may need access to such information.
  • To facilitate the disclosure and sharing of information with you or others but only in ways consistent with this Privacy Policy and the user's sharing permissions.
  • To provide you with email alerts, advertising or marketing and other notices concerning Crescendo, that may be of interest to you.
  • To improve our website and the user's experience of the website.
  • For testing and internal research for technological development.
  • To provide analytic services, statistical information and product development.
    • For example, "Statistical Information" is basic information collected by the website about how you use the website and access its content, such as which pages you have visited. Statistical Information may be "device specific" (meaning it involves information about the hardware and operating system you are using); "location specific" (meaning it involves collecting and processing information specific to your location); "log specific" (meaning it involves information about your Internet Protocol (or IP) address and information about webpage visits such as dates, times, duration and referrals that initiated page visits); and "cookies" (which involve technologies to collect information when you visit the website).
  • To verify and maintain the quality and safety of our website and services.
    • For example, to improve the website presentation and utilization and for troubleshooting purposes.
  • For purposes of aggregating, collecting, studying and reporting website experiences and practices that are anonymous with respect to any website visitor.
  • In any circumstance where disclosure may be required by law.
    • For example, if Crescendo is compelled to disclose information due to a valid law enforcement request or subpoena, disclosure may occur.
Protect Your Personal Information

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Please take care to protect sensitive information and avoid transmitting sensitive information through the website. We do not knowingly collect personal information from children under the age of 13.

Disclosure of Personal Information

All Form Information submitted through the website will be viewable by and accessible to Crescendo staff. In order to ensure that any Form Information is directed to the appropriate person on our staff, such information may be forwarded by email to a member of our staff or others who may need access to such information. Statistical Information will be made available to Crescendo staff and may be used by Crescendo and our staff for marketing, statistical analysis, support, service, payment processing and any other purpose Crescendo deems appropriate such as compiling a user activity profile to market planned giving information that might be most relevant or of greatest interest to you. Form Information and Statistical Information collected by the website is information that belongs to Crescendo and will be used by Crescendo consistent with the permissions and limits of this Privacy Policy.

We may disclose the following categories of personal information for a business purpose:

Category A: Identifiers.
Category B: Categories of personal information.
Category D: Commercial Information.
Category F: Internet or other similar electronic network activity information.
Category G: Geolocation data.

We may disclose your personal information for a business purpose to the following categories of third parties:
  • Third party enabled service providers, such as Google, including those to whom you authorize us to share your personal information in connection with the products, services or information we provide to you. Please note, third party enabled features have their own privacy policies, including but not limited to the collection of device-specific information, log information, location information and cookie-related information. We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Targeted Advertising

We do not engage in targeted advertising based on personal information we collect.

Sale of Personal Information

We will not sell personal information collected. We have not sold personal information we collected in the last 12 months. We do not have any actual knowledge that we sell the personal information of minors, including those under 13 years of age.

Consumer Privacy Rights and Choices

Applicable state laws provide consumers with specific rights regarding their personal information. This section describes your rights under applicable state privacy laws and explains how to exercise those rights to access, request deletion or opt out of the sale of your personal information.

Right to Access Your Information

You have the right to request disclosure of certain information about our collection and use of your personal information over the past 12 months. In order to disclose the information, you must submit an authenticated consumer request. We will disclose the following information to you:
  1. The categories of personal information we collected about you.
  2. The categories of sources we used to collect the personal information about you.
  3. Our business or commercial purpose for collecting or selling that personal information.
  4. The categories of third parties with whom we share your personal information.
  5. The specific pieces of personal information we collected about you in a portable data format.
  6. If we sold or disclosed your personal information for a business purpose, we will provide two separate lists disclosing:
    1. Sales:
      • the personal information categories that each category that was sold;
      • the categories of third parties who purchased the personal information; and
      • the category of personal information purchased by each third party purchaser.
      • Note: In the preceding twelve (12) months, we have not sold any personal information we collected.
    2. Disclosures for a business purpose in the past 12 months:
      • the categories of personal information
      • the category of third party recipient who received the personal information category; and
      • whether personal information of minors under 13 years of age has been obtained.

Right to Portability

When exercising the right to access, we will attempt to provide the data to the extent technically feasible, in a readily usable format.

Right to Correct Inaccurate Information

You have the right to request a correction to your personal information that you find to be inaccurate. In order to correct the information, you must submit an authenticated consumer request.

Once we receive and confirm your authenticated correction request, we will use commercially reasonable efforts to correct the inaccurate personal information about you.

Right to Request Deletion

You have the right to request that we delete any of your personal information that we collected from you. Once we receive and confirm your authenticated request to delete, we will delete your personal information from our live databases, unless an exception applies.

We may be unable to complete your deletion request if retaining the information is necessary for one or more of the following reasons:
  1. In order to complete the transaction for which the personal information was collected, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  2. To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or to prosecute those responsible for such activities.
  3. To debug our products and services to identify and repair errors that impair existing intended functionality.
  4. In order to exercise free speech, ensure the right of another consumer to exercise his or her free speech rights, or exercise another right provided for by law.
  5. To comply with the California Electronic Communications Privacy Act (California Penal Code § 1546 et seq.) and other applicable state privacy laws.
  6. To engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion is likely to render impossible or seriously impair the achievement of the research, if you previously provided informed consent.
  7. To enable solely internal uses that are reasonably aligned with the consumer's expectations based on the consumer's relationship with us.
  8. To comply with a legal obligation.
  9. To otherwise use the consumer's personal information for internal and lawful uses of that information compatible within the context in which the consumer provided the personal information.

If one of the above exceptions apply, we will respond to your authenticated consumer request with the reason we are unable to delete your personal information.

Right to Opt-Out of the Sale of Personal Information

You have the right to opt-out of the sale of your personal information.

We will not sell personal information collected. We have not sold any personal information we collected in the last 12 months. We do not have any actual knowledge that we sell the personal information of minors, including those under 13 years of age.

Exercising Your Privacy Rights

To exercise your right to access and/or delete your personal information, as described above, please submit an authenticated consumer request to us by providing your first name, last name and email address. You will receive a confirmation code to authenticate your identity via email. You can exercise your rights by either:


Only you or a person (agent) that you authorize to act on your behalf, may make an authenticated consumer request related to your personal information. You may also make an authenticated consumer request on behalf of your minor child.

You may only make an authenticated consumer request free of charge for access to your personal information twice within a 12-month period. Crescendo may charge an amount allowed by applicable law for subsequent requests. The consumer request must provide sufficient information that allows us to reasonably authenticate that you are the person about whom we collected personal information or an authorized representative.

You are not required to create an account in order to make an authenticated consumer request. We will only use personal information provided in an authenticated consumer request to authenticate the consumer's identity or authority to make the request on behalf of a consumer.

Authorized Agents:

If a consumer has an authorized agent exercise their rights, we will require proof that the consumer provided written authorization to the authorized agent to submit the request. We may request that the consumer authenticate their own identity or directly confirm that the consumer provided the authorized agent with permission to submit the request. We will accept a legal Power of Attorney under the applicable Probate Code from your authorized agent. To make a request using an authorized agent use Privacy Rights Contact form and email [email protected] to provide the documentation demonstrating the authorized the agent has authority to exercise rights on your behalf.

Response Timing and Format

We will attempt to respond to an authenticated consumer request within 45 days of its receipt. If we require more time to fulfill your request, we will inform you of the reason and extension period in writing. Generally, the applicable state law allows for an extension of 45 days, for a total of 90 days to respond if necessary.

If you have an account with us, we will make our response available in that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. If we are unable to respond to a request, we will explain the reasons we cannot comply with a request. We will provide your personal information in a format that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

If we determine that your request is excessive, repetitive, or manifestly unfounded, we may request a fee in an amount allowed under applicable law to be charged in order to respond to the authenticated consumer request. If a fee will be charged, we will notify you how we came to that decision and provide you with a cost estimate before completing your request.

If you would like to appeal any decision, please send us an email to [email protected], with the subject line "appeal." We will attempt to respond to an appeal of a decision related to a consumer request within 45 days of its receipt. The response will include any actions we have made in response to the appeal and a written explanation of the reasons to support our response. If you have continued concerns related to the appeal, you have the right to contact the attorney general of your state of residence.

Non-Discrimination Rights

We will not discriminate against you for exercising any of your rights under the applicable state privacy laws, including, but not limited to:
  • Denying you goods or services.
  • Charging you different prices or rates for goods or services, including through granting discounts or other benefits or imposing penalties.
  • Providing you a different level or quality of goods or services.
  • Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
  • Retaliating against an employee, applicant for employment, or independent contractor, as defined in Sec. 1798.145(A)(2)(m).
Cookies

This website uses cookies in order to enhance a user's experience when viewing the website and to compile statistical information regarding the use of the website, including for use in general analytics. Cookies are files that are transmitted by a website to a user's browser. The browser will save that file in a designated file on the user's hard drive. Cookies allow for personalization of the user's experience on the website and allow Crescendo to compile statistics about how the website is used. This includes use to help us identify website features and content in which users may have the greatest interest. Usage of a cookie is not linked to personal information while on the website. You may have the ability to change your browser settings to refuse to accept cookies. Please note that if cookies are disabled you may have limited access to all of the websites features and content.

EUROPEAN UNION PRIVACY RIGHTS NOTIFICATION

This section of the Privacy Policy only applies to persons defined as a "data subject" by the European Union's ("EU") General Data Protection Regulation ("GDPR"), which went into effect on May 25, 2018. GDPR is designed to protect the privacy rights of EU data subjects and this section of the Privacy Policy contains information about a data subject's rights.

  1. Right to Notice. A data subject has the right to be notified about how his or her personal data will be stored or used. Consistent with those rights, you are advised that: (a) the website is hosted by and for Crescendo; (b) Crescendo is based in Camarillo, California in the United States; (c) Crescendo's servers are based in the United States; and (d) this website is hosted on Crescendo's servers.
  2. Right to Manage Data. A data subject has: (a) the right to request a copy, or report, of any personal data that Crescendo has collected about the data subject; (b) the right to correct or rectify any personal data that is incorrect; and (c) the right to "be forgotten" which means the data subject can request to have his or her personal data held by Crescendo erased or deleted.
  3. Right to Object. A data subject has the right to object to and restrict the processing of his or her personal data. This right includes the right to object to processing of personal data for purposes of direct marketing. To exercise this right, any person may use the "unsubscribe" features contained in the footer of any email marketing communication sent by Crescendo.
  4. Right to Notice Concerning Data Retention. A data subject has the right to understand how data related to the use of any website will be used. Crescendo does not share the data collected by this website with third parties. Data collected by Crescendo will be retained on a case-by-case basis, depending on: (i) the nature of the data; and (ii) the reason for its collection.
Under GDPR, Crescendo is acting as a data "controller" and Crescendo is responsible for responding to any requests about any data subject's rights under GDPR. To contact Crescendo, please send an email to [email protected].

Interaction with "Do Not Track" Settings

The following statement is made in compliance with California's Online Privacy Protection Act of 2003 ("OPPA"). If your browser is set to "do not track," collection of any information by the website will follow the procedures outlined in this Privacy Statement. Website functionality may be limited if your browser is set to "do not track."

Updates to Privacy Statement

This Privacy Policy has been created and approved by Crescendo Interactive, Inc. This Privacy Policy may be periodically revised and updated from time to time to reflect the current status of Crescendo's products, services, our servers and technology, and/or to keep current with any legal requirements concerning online privacy. Any revisions to this Privacy Policy will be posted at this URL. For material changes, you may be notified, as required by state consumer privacy laws. You may submit inquiries about this Privacy Policy and any questions regarding your options to review, modify or delete previously provided information by emailing [email protected].

Links to Other Sites

This Privacy Policy applies to this website. You may encounter links to other websites, such as a client website or one that processes credit card payments. Please be aware that Crescendo is not responsible for the information practices of these third party organizations. If you have comments about this website, its content, and any associated emails please direct comments to [email protected]. Comments concerning the websites of external organizations should be directed to the external organizations named on those websites. Comments concerning the websites of external organizations should be directed to the external organizations named on those websites.

Important Disclaimer

This website is informational and educational in nature. This website is not offering professional legal, tax, accounting, financial or estate planning advice. All persons who use information from this website must seek their own independent and qualified professional advice. For specific advice about the effect of any gift planning concept on your legal, estate planning, tax, accounting or financial situation, please consult a qualified professional advisor.

Contact Information

If you have any questions, comments or concerns about our Privacy Policy, our collection and/or use of your personal information, your choices and rights regarding such use or wish to exercise your rights under applicable state privacy laws, please do not hesitate to contact us by:
Effective Date: March 8, 2024
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